Introduction
Confluence Mind and Motion LLC (“Confluence Mind and Motion,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of visitors, prospective clients, clients, athletes, parents, organizations, and other individuals who interact with our website and services.
This Privacy Policy describes how we collect, use, store, and disclose information obtained through our website, https://www.confluencemindandmotion.com, and related communications and services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
About Our Services
Confluence Mind and Motion LLC provides a range of services including:
- Clinical psychotherapy services
- Sport psychology and mental performance consulting
- Educational workshops and presentations
- Consultation services
- Clinical supervision services
- Coaching and athlete-development related services
Certain services may constitute healthcare or psychotherapy services, while others may be educational, consultative, or performance-oriented in nature. Use of this website alone does not establish a therapist-client or provider-client relationship.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Submit a contact form
- Request an appointment or consultation
- Contact us by phone, text message, or email
- Communicate regarding services
- Submit testimonials or feedback
- Interact with website features
Information collected may include:
- Name
- Email address
- Phone number
- Mailing address or location information
- Information you voluntarily include in messages
- Information regarding psychotherapy interests or mental health concerns
- Information related to athletics, sport participation, performance concerns, teams, or organizations
- Parent or guardian contact information for minors
We may also automatically collect certain technical information through cookies and website technologies, including:
- IP address
- Browser type
- Device information
- Website usage and navigational data
- Referral pages
- Security and spam-prevention information
Contact Form and Secure Communications
Our website utilizes encrypted HIPAA-conscious contact forms powered by HIPAAtizer Inc..
While we take reasonable precautions to protect information submitted through the website, no method of electronic transmission or internet communication can be guaranteed to be completely secure.
Please do not submit highly sensitive medical information, urgent clinical concerns, or emergency communications through the website contact form.
Submitting a contact form, email, text message, or voicemail does not establish a therapeutic relationship, coaching relationship, or provider-client relationship.
Email, Text Messaging, and Electronic Communication
We may communication with prospective or existing clients using:
- Phone calls
- Voicemail
- Google Voice text messaging
- Secure portals or electronic systems when applicable
Email and text messaging may carry privacy and security risks despite reasonable safeguards. By communicating electronically, you acknowledge and accept these inherent risks.
Confluence Mind and Motion LLC utilizes business email services through Google Workspace and may use HIPAA-conscious communication platforms when appropriate.
Uses of Information
We may use collected information to:
- Respond to inquiries and appointment requests
- Provide psychotherapy, consultation, coaching, supervision, or educational services
- Communicate with clients, parents, guardians, organizations, schools, or coaches when appropriately authorized
- Improve website functionality and use experience
- Maintain website security and prevent spam or fraudulent activity
- Comply with legal, ethical, licensing, and regulatory obligations
- Maintain internal records and administrative operations
Cookies and Website Technologies
Our website may use cookies and related technologies to:
- Improve website performance and functionality
- Understand website traffic and usage patterns
- Maintain website security
- Support search engine optimization and technical website operations
Our website may also use Google reCAPTCHA to protect forms and reduce spam submissions. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
Users may modify browser settings to refuse cookies; however, certain website features may not function properly if cookies are disabled.
Third-Party Services and Vendors
We may utilize third-party vendors and service providers to support website operations and communication services, including:
- Webflow (website hosting)
- Webflow (website platform)
- HIPAAtizer Inc. (secure forms)
- Google Workspace (email communication)
- Google reCAPTCHA (spam protection)
These providers may process limited information necessary to perform their services.
We make reasonable efforts to work with reputable providers that maintain appropriate privacy and security standards.
Testimonials and Reviews
Testimonials displayed on our website are voluntarily provided and shared only with written permission.
Testimonials may be edited to protect privacy and confidentiality. Confluence Mind and Motion LLC does not publish identifying clinical information without explicit written authorization.
We may also link to third-party review platforms such as Google Reviews. We are not responsible for the privacy practices or content of third-party websites.
Minors and Parent/Guardian Communication
Some services may involve minors under the age of 18.
Parents or legal guardians may communicate with Confluence Mind and Motion LLC on behalf of minors when appropriate and legally permitted.
Confidentiality and communication practices involving minors are governed by applicable laws, ethical standards, informed consent agreements, and clinical judgment.
Psychotherapy, Coaching, and Educational Services Disclaimer
Confluence Mind and Motion LLC provides both clinical and non-clinical services.
Sport psychology, mental performance consulting, coaching, workshops, consultation services, and educational programming may not constitute psychotherapy or healthcare treatment unless specifically agreed upon in writing.
Educational materials, website content, workshops, blog posts, and presentations are intended for informational and educational purposes only and are not individualized mental health treatment, medical advice, diagnosis, or crisis care.
Interstate and International Services
Our website may be accessed internationally.
Certain services may be subject to state, provincial, national, licensing, ethical, or jurisdictional limitations. Availability of services may depend on the location of the client, nature of the service, and applicable professional regulations.
Confluence Mind and Motion LLC reserves the right to determine whether services can appropriately or legally be provided in a particular jurisdiction.
HIPAA and Protected Health Information
Certain communications or services may involve Protected Health Information (“PHI”) governed by the Health Insurance Portability and Accountability Act (“HIPAA”).
When applicable, PHI is handled in accordance with applicable federal and state privacy laws and professional ethical obligations.
Not all information submitted through the website automatically becomes part of a protected healthcare record.
Data Retention
We retain information for periods reasonably necessary to:
- Provide services
- Maintain records
- Comply with legal and ethical obligations
- Resolve disputes
- Maintain security and operational integrity
Information may be retained longer when required by applicable law, professional licensing requirements, or record retention standards.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
Security measures may include:
- SSL encryption
- Encrypted contact forms
- Password-protected systems
- Secure hosting services
- Limited administrative access
Despite reasonable safeguards, no system can guarantee absolute security.
Emergencies and Crisis Situations
This website and its communication system are not intended for emergencies or urgent mental health situations.
If you are experiencing a medical or mental health emergency, call 911, contact local emergency services, or go to the nearest emergency room.
You may also contact:
- 988 Suicide & Crisis Lifeline by dialing 988
- Your local crisis response services
Please do not use website forms, email, or text messaging for urgent or emergency communications.
Your Rights and Choices
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
- Request access to information we maintain
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent for certain communications
Requests may be subject to legal, ethical, licensing, or clinical recordkeeping obligations
External Links
Our website may contain links to third-party websites, resources, or platforms.
Confluence Mind and Motion LLC is not responsible for the privacy practices, content, or security of external websites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in services, legal requirements, technology, or operational practices.
Updated versions will be posted on this page with a revised effective date.
Contact Information
If you have any questions regarding this Privacy Policy or privacy-related concerns, please contact:
Confluence Mind and Motion LLC Pennsylvania, United Stated Email:
admin@confluencemindandmotion.com Website: https://confluencemindandmotion.com